1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, such as:

• Name
• Email address
• Phone number
• Business name (for B2B transactions)
• Payment information
• Shipping and billing addresses

1.2 Usage Data

We collect information about your interactions with our website and services, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and actions taken
• Referring website and date/time of visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track usage patterns. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our services
• Processing transactions and payments
• Communicating with you about your account, orders, and inquiries
• Personalizing your experience and offering relevant products and services
• Improving our website and services
• Conducting marketing and promotional activities (with your consent, where required)
• Complying with legal obligations and protecting our rights

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website and delivering our services, such as:

• Payment processors
• Shipping and logistics partners
• Marketing and analytics providers

These third parties are required to use your information only for the purposes for which we have engaged them and to protect it in accordance with applicable laws.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in control and how it may affect your information.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

5.1 Access and Correction

You have the right to access and correct the personal information we hold about you. If you wish to review or update your information, please contact us using the details provided below.

5.2 Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

5.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

6. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after such changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Peenal Industries

• Address: - 688/B Behind D.S. Door Jagmal Colony, Anangpur Dairy, Amarnagar, Faridabad, Haryana-121003
• Email: - marketing@peenal.com
• Mobile: - +91-9810824441 / +91-7838348858